Club Highlight: How Tandem Organizes Paid Rides with Ticketing
Discover how this Belgian cycling club streamlined their operations and increased member commitment using Cyql’s ticketing system
For many cycling clubs, organizing rides with catering involves a familiar headache: tracking payments, managing sign-ups across different pace groups and spending countless hours on bookkeeping. Belgian cycling club Tandem knew this challenge all too well until they discovered Cyql’s event ticketing feature. We asked them to share their experience.
The Challenge: Managing Payments for Every Paid Ride
Tandem runs a structured ride program where members sign up for specific pace groups and pay upfront for post-ride catering. After each ride, the group gathers for food and drinks: a cherished tradition that brings the community together. But behind the scenes, the administrative burden of collecting payments and managing bookkeeping was weighing down the club’s board.
“Simplified bookkeeping was the main reason we wanted the system” the club shared. With multiple rides per week and members needing to prepay for each one, the manual administrative work was becoming unsustainable.
The Solution: Seamless Ticketing Integration
When Tandem implemented Cyql’s event ticketing system for paid rides, the transformation was immediate. The onboarding process was remarkably smooth both for the board and for members. No training sessions needed and no complicated setup procedures.
Members now select their pace group, purchase their ticket through the app and show up ready to ride with their personalized QR code. The payment happens instantly during registration, eliminating the chase for outstanding dues and providing the club with real-time financial visibility.
The Results: Fast Adoption and Greater Commitment
In their very first month using the ticketing system, Tandem sold hundreds of tickets through Cyql. For us at Cyql, its truly exciting to see how quickly members embraced the new approach.
Covering costs is an important consideration for paid rides and events. But Tandem noticed something even more valuable: fewer cancellations and greater member commitment. When members pay upfront through the ticketing system, they’re more invested in actually showing up.
“Definitely recommended. It relieves the board tremendously,” the club emphasized. “Also fewer cancellations; the commitment is greater.”
This increased reliability makes planning easier for ride leaders and ensures the catering numbers are accurate, reducing waste and improving the overall experience.
For Clubs with Regular Paid Rides or Special Events
Tandem’s success story highlights how Cyql’s ticketing solution works for both paid rides as well as special occasions. It works for clubs that run regular paid activities. Whether you’re organizing weekly rides with refreshments, monthly social events, or workshops and clinics, Cyql’s ticketing could help you out with organisation.
It has automated payment processing, instant confirmations and integrated attendance tracking. With those features, your board can focus on what matters: creating great cycling experiences for your members.